Insights

Evidence for better technology decisions.

Analysis for leaders working through AI, automation and operating change.

01–08Latest analysis

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01
Executive briefing15 Aug 20267 min read

Only a fifth of UK AI users have connected it to a business system

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02
AI market12 Aug 20267 min read

Model prices have fallen; the cost of dependable automation has not

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03
Practical AI28 Jul 20268 min read

Agents fail on the exceptions the workflow never defined

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04
Cold-chain operations09 Jul 20267 min read

A temperature excursion changes nothing until it triggers a defined response

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05
Insight18 Jun 20267 min read

Deciding takes a morning. Delivering takes capacity a small firm must build

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06
Management30 May 20267 min read

Hours saved reach the budget only when someone moves them

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07
Legal operations17 Aug 20269 min read

Legal AI is usable only when every proposition traces to valid authority

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08
Hospitality operations17 Aug 20267 min read

Guest recovery depends on the colleague most likely to leave

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